Contact Us
Talk to Us
Question about a loan, your account, or our services? We are here to help.
Contact Information
support@weellify.com
Phone
+1 (800) 555-0199
Office
350 Fifth Avenue, Suite 3200, New York, NY 10118
Business Hours
Mon-Fri: 9:00 AM - 6:00 PM (EST) 24/7 online dashboard access
We typically respond within 24 hours.
Send Us a Message
Common Questions
How do I reset my password?
Click Forgot Password on the login page and enter your email. You will receive a reset link within minutes.
How do I update my KYC documents?
If your submission was rejected, resubmit updated documents from the KYC section of your dashboard.
How do I close my account?
Contact our support team at support@weellify.com. Ensure all pending transactions are completed and your balance is withdrawn first.
How do I report suspicious activity?
Contact us immediately at support@weellify.com or call +1 (800) 555-0199. You can also freeze your cards instantly from your dashboard.
Can I reach you outside business hours?
Your dashboard is accessible 24/7. For urgent matters outside business hours, email support@weellify.com and we will respond on the next business day.